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Hospitality & Project Textile Supply Programme

For project buyers the constraint is rarely the product. It is the opening date — and the fact that eleven suppliers means eleven ways for the schedule to slip.

Definition · what this product actually is

Specification summary

A hospitality textile programme is a single coordinated supply of every textile in a room: bedding, towels and bath linens, robes, throws, bed runners, cushions and mattress protection. The commercial value is not any individual price — it is that one party is accountable for colour consistency across the whole room and one shipment arrives against one customs entry.

Hotel textile referenceM&M Home Textile factory, Hangzhou
Use scenarios · where this product is used

Where this product actually gets used.

Specifying a textile without knowing the end use is how the wrong fill weight and the wrong construction get ordered. These are the real commercial applications.

ApplicationWhat it demands of the specification
New-build hotel openingFull room-set supply against a fixed handover date.
Refurbishment and reflaggingRolling replacement phased by floor, against an operating property's schedule.
Serviced apartments and short-letDurable, colour-forgiving specifications built for high laundering turnover.
Spa and wellness retreatsTextiles chosen for tactile quality rather than laundering economy.
Restaurant and F&BTable linen, napkins and service textiles alongside room textiles.
Attrition replacementOngoing per-item replacement against a held golden sample.
Function · what it does

The functions buyers are actually paying for.

  • Single-source accountability — One factory is answerable for a colour mismatch across categories, rather than three suppliers pointing at each other.
  • Colour consistency across the room — Bedding, towels, robe and cushions dyed together to the same Pantone reference.
  • Consolidated freight and clearance — One shipment, one document set, one customs entry.
  • Repeatability on attrition runs — Replacement stock matches the original physically, including years later.
  • Compliance documentation — Audit certificates issued to the project's compliance team in the form they need.
Attribute profile
  • Room type: standard / superior / suite / spa / F&B
  • Programme scope: full room-set / bedding only / bath linens only / replacement only
  • Phasing: single delivery / phased by floor / attrition replacement
  • Laundry regime: domestic / commercial 60°C / commercial 71°C
  • Branding: jacquard / embroidery / printed label / custom dobby
  • Colour: white only / signature colour / multi-colour per room type
  • Documentation: ISO 9001 / BSCI / full audit pack
  • Scheduling: fixed handover date / rolling programme
Materials · fabric, composition and construction

What we can make it from.

We quote by construction — yarn count, grams per square metre, weave — not by marketing name. If you have a reference product, send it and we will reverse the construction.

MaterialTypical specificationNotes
Bedding — cotton percale100% cotton, 200–300 TC, 110–130 GSMThe classic hotel hand: crisp, matte, hard-wearing
Bedding — cotton sateen100% cotton sateen, 300–400 TCSmoother, slight sheen, used in upper-tier rooms
Bedding — poly-cotton50/50, 90–120 GSMDimensional stability under commercial laundering
Bath — combed cotton terry600+ GSM, combed cotton, jacquard borderThe standard hospitality towel specification
Bath — zero-twist terryLow-twist cotton pileSofter and faster drying; shorter service life
Robes — waffle weaveCotton waffleLightweight, fast-drying, spa aesthetic
Robes — terry / velourCotton terry or cotton velourWarmer, heavier, upper-tier rooms
Throws & runners — knitted or quiltedAcrylic or cotton knit; quilted with light waddingDyed to match the room palette
Specifications & parameters

The numbers we work to.

Commercial decisions live in these figures, not in adjectives. Where a number depends on your specification we say so rather than publishing a figure we have not confirmed.

ParameterRange / value
What one order coversBedding (duvet cover, pillowcase, flat sheet) · towels and bath sheets · bathrobes · throws and bed runners · cushions and bolsters · mattress protectors
Bedding specificationPercale or sateen, 200–400 thread count, per market sizing
Towel specification600 GSM and above, combed cotton, jacquard border or logo
ColourDye to Pantone across every item in the room
BrandingLogo jacquard, embroidery, woven labels, custom dobby borders
ComplianceISO 9001:2015 no. 1325Q10284R5S · amfori BSCI by SGS no. 26-0429115 (11 of 13 performance areas rated A)
ScheduleConfirmed against your specification at quotation — worked backwards from your handover date
Customisation dimensions

What can be changed.

Room set configuration · fabric and GSM per item · colour to Pantone across all items · branding method · pack configuration for housekeeping · phasing and delivery schedule

01

Send the spec

Spec sheet, drawing, or the p>ysical reference product.

02

Counter-sample

Built at the exact fabric and fill weight we intend to run.

03

Golden sample

Written approval on a sealed sample before any bulk production.

04

Compress & load

Carton engineering at packing. Loading from Ningbo and Shanghai.

Enquire about Hospitality Programme

Static demo — the live site posts to our CRM.

Frequently asked questions

The questions buyers actually ask about this category.

Each answer starts with the answer, then explains — written to be read by a person and quotable by a search engine.

Can you supply an entire hotel's textiles from one factory?

Yes, and that is precisely the point of this programme. Bedding, towels, bathrobes, throws, bed runners, cushions and mattress protectors can be specified, dyed and shipped together so that one party is accountable for the room as a whole.

How do you handle colour matching across different product types?

All items in a programme are dyed to the same Pantone reference and issued as physical swatches before production. This is the specific failure mode of split sourcing: a towel and a duvet cover that were supposed to match, from two different suppliers, that do not.

What if we need replacement stock two years later?

We hold the sealed golden sample from the original order. Replacement runs are matched against that physical reference rather than against a description, which is why it works after a gap. Hospitality replaces by attrition, not by season.

What compliance documentation can you provide?

ISO 9001:2015 certificate no. 1325Q10284R5S and the amfori BSCI monitoring summary (ID 26-0429115, audited by SGS on 10 September 2026, 11 of 13 performance areas rated A). Both are issued to project compliance teams on request.

Can you work to an opening date?

Yes, but we do it backwards. Give us the handover or opening date first and we will work back through shipping, production and material lead times, then tell you whether it is achievable. We would rather decline a date at the enquiry stage than miss it at the delivery stage.

Related categories

Usually specified alongside this one.

Mixed containers across categories are the normal case, not a special request.